1. What Are Cookies
Cookies are small text files placed on your device when you visit a website. They are widely used to make websites work efficiently and to provide information to the owners of the website. Similar technologies include local storage, session storage, and device identifiers.
The SmartKwam mobile app does not use web cookies in the traditional sense, but may use local storage and device identifiers to maintain your session, preferences, and authentication state.
2. Cookies We Use on Our Website
Our website (smartkwam.co.za) uses the following types of cookies:
2.1 Essential Cookies
These cookies are necessary for the website to function properly. They enable core features such as page navigation, session management, and access to secure areas. You cannot opt out of these cookies as the website would not function without them.
2.2 Analytics Cookies
We use Vercel Analytics to understand how visitors interact with our website. These analytics are privacy-focused and collect anonymised data. No personally identifiable information is collected. This helps us understand which pages are most popular and how visitors navigate the site, so we can improve our content and user experience.
2.3 Preference Cookies
These cookies allow the website to remember choices you make (such as your preferred theme) and provide enhanced, personalised features. They may be set by us or by third-party providers whose services we have added to our pages.
3. Mobile App Storage
The SmartKwam mobile app uses the following local storage mechanisms:
- Authentication tokens — securely stored to keep you signed in between sessions.
- Device preferences — stored locally to remember your room layouts, scenes, and app settings.
- Cached device states — stored temporarily to provide a fast, responsive experience.
- Push notification tokens — used to deliver real-time alerts from your smart home devices.
4. Third-Party Cookies
We do not use third-party advertising cookies. We do not sell or share cookie data with advertisers. Any third-party services used (such as analytics) are configured to minimise data collection and respect your privacy.
5. Managing Cookies
You can control and manage cookies in several ways. Please note that removing or blocking cookies may impact your user experience and some functionality may no longer be available.
- Browser settings — most browsers allow you to view, manage, and delete cookies through their settings. Consult your browser's help documentation for instructions.
- Mobile device settings — you can manage app storage and permissions through your device's system settings (iOS Settings or Android Settings).
- App data — you can clear the SmartKwam app's cached data through your device settings without deleting your account.
6. POPIA Compliance
In accordance with the Protection of Personal Information Act (POPIA), we only use cookies and similar technologies for legitimate purposes as described above. We do not use cookies to collect special personal information. For full details on how we process personal information, please see our Privacy Policy.
7. Changes to This Policy
We may update this Cookie Policy from time to time. Any changes will be posted on this page with an updated revision date. Your continued use of our website and app after any changes constitutes acceptance of the updated policy.
8. Contact Us
If you have questions about our use of cookies or this policy, please contact us: